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Shipping FAQ
All packages are shipped with USPS. We offer First Class and Priority Mail shipping in the US, and First Class Package International and Priority Mail International for places outside the US. All packages are shipped with tracking information.
US Shipping Times
| Mail Type | Estimated Time Frame |
| First Class | 3 - 6 business days |
| Priority Mail | 2 business days |
International Shipping Times
| Mail Type | Estimated Time Frame |
| First Class Package International | 7 - 21 business days |
| Priority Mail International | 6 - 10 business days |
These are estimates and USPS may take longer.
Please be sure to include any apartment or suite numbers. We are not responsible for undeliverable packages or reshipping packages that are returned to the sender.
International deliveries may take longer than expected due to an incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
Please note that import duties and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
Alexandria K is not responsible for lost packages. In the event this occurs, it is the buyers responsibility to contact USPS.
PROCESSING TIME
Our order processing time is 1-3 business days. For customized orders, please allow 1-5 business days.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to local currency.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately. We do this to ensure you receive your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We allow change and cancellation requests up to 12 hours after you placed your order.
Please note that any requests received after the 12-hour period will no longer be accepted. Changes to orders cannot be made once the order is processed.