All packages are shipped with USPS. We offer First Class and Priority Mail shipping in the US, and First Class Package International and Priority Mail International for places outside the US. All packages are shipped with tracking information.

US Shipping Times

Mail Type  Estimated Time Frame
First Class 3 - 6 business days
Priority Mail 2 business days

 

International Shipping Times

Mail Type  Estimated Time Frame
First Class Package International 7 - 21 business days
Priority Mail International 6 - 10  business days


These are estimates and USPS may take longer.

Please be sure to include any apartment or suite numbers. We are not responsible for undeliverable packages or reshipping packages that are returned to the sender.

International deliveries may take longer than expected due to an incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.

Please note that import duties and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.

Alexandria K is not responsible for lost packages. In the event this occurs, it is the buyers responsibility to contact USPS.

PROCESSING TIME

Our order processing time is 2-4 business days. For customized orders, please allow 5-7 business days. 

ORDER PAYMENT

All customers are charged at the time of purchase. All payments are in USDPaying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to local currency.

SEPARATE SHIPMENTS

When you order multiple items at a time, they may be shipped separately. We do this to ensure you receive your items as fast as possible. In this case, you will be provided with two or more tracking numbers.

ORDER CANCELLATION AND CHANGE REQUEST

We allow change and cancellation requests up to 12 hours after you placed your order. 

Please note that any requests received after the 12-hour period will no longer be accepted. Changes to orders cannot be made once the order is processed.